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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bill Gettys

May 22, 2025

5  out of  5
rating by Bill Gettys
"During a tough situation Toni and her staff went above and beyond what anyone could imagine. Makes me extremely thankful that she is my agent!!"
We responded:
"Thank you so much for your kind remarks. It is our pleasure to have you as a policyholder and we're glad to help in any way that we can. We appreciate your business!"
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Mary Stutts

May 19, 2025

5  out of  5
rating by Mary Stutts
"My car was stolen from my driveway. I was very upset and having no help from the Kingstree police department. They actually had nothing to do to help. Toni had EVERYTHING set up for me 🤗 I am a senior and no one to help. My sister drove me to Toni’s office and when I left, everything was in the works. SO GRATEFUL ‼️"
We responded:
"Thanks so much for your kind words. I am so sorry that you had to go through such a terrible experience. It was our pleasure to do our very best to assist you with your claim. We appreciate your business and are always happy to help! "
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marguerite mitchell

May 8, 2025

5  out of  5
rating by marguerite mitchell
"Love the service Toni Ward and her team give. Our recent claim for loss due to a lightning strike was so easy. Not at all what I expected. I appreciate their concern and speedy results!"
We responded:
"Thank you for letting us know that we exceeded your expectations with your recent claim. We appreciate your business and though we hate it when one of our policyholders suffers a loss, we are always glad that we can be there to help them recover. Thank you again for your kind words."
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Wendy Browder

May 8, 2025

5  out of  5
rating by Wendy Browder
"I am very happy with State Farm. State Farm has been my go-to for car insurance for years. I just recently got myself another car and got re-insured with State Farm."
We responded:
"Thanks so much for choosing State Farm and our agency for your insurance needs. We love helping our friends and neighbors get the coverage they need at a competitive price. We appreciate your business! "
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Magel Wilson

February 24, 2025

4  out of  5
rating by Magel Wilson
"Great price on insurance and very friendly customer service. I would recommend them anytime 💕"
We responded:
"Thank you so much for your kind words Magel. We’re thrilled to hear that you had a great experience with us. Your feedback inspires our team to keep delivering the best service possible! We look forward to helping you! Thanks again!"
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Charles Tisdale

February 21, 2025

5  out of  5
rating by Charles Tisdale
"I don't know where to begin about Toni Ward! My wife and I had our insurance with another State Farm Agency for well over 20 years. We decided a few years ago that it was logistically better for us to use an Agent closer to home. We thought it would just be a simple transfer of information but boy were we mistaken. Toni called us in and fine tooth combed all of our policies...home, auto and life. She made suggestions to us that we had never heard before. We walked out of her office with a better understanding of our policies, better coverage and a lower price than we had been paying. Unfortunately, recently, life happened and we ended up with two auto claims. Toni made the process of dealing with those claims almost too easy. I would recommend Toni & her State Farm team to anyone looking for insurance of any type. Another added plus, unlike some insurance companies that you can only deal with through the phone or internet, you can go in Toni Ward's State Farm and talk to a real person who cares. I would give TEN STARS if I could!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We appreciate you and are here to help whenever you need us!"
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Jason Tisdale

December 10, 2024

5  out of  5
rating by Jason Tisdale
"Professional and courteous. Mrs. Toni and her team are always there to help!"
We responded:
"Thanks so much Jason! We really appreciate your business!"
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Austin Welch

October 10, 2024

5  out of  5
rating by Austin Welch
"Kam was very knowledgeable and helpful throughout the process of me getting life and auto insurance. Thank you Kam and Toni!!"
We responded:
"Thanks so much Austin! We appreciate you and your business and look forward to being your “go to” for insurance and financial services for years to come!"
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Skippp Ponder

September 19, 2024

5  out of  5
rating by Skippp Ponder
"Kam and Toni were super helpful in getting my life insurance policy set up."
We responded:
"Thanks so much! We are happy to have you as a customer! "
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Brianna

November 11, 2023

5  out of  5
rating by Brianna
"EXCELLENT customer service!!! All of my questions were answered and all of my insurance needs were fulfilled in one setting! Mrs. Toni Ward and her team are a pleasure to do business with."
We responded:
"Thanks so much Brianna! We appreciate your business! It’s a pleasure to have you as a customer!"
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Caleb Mcanulty

May 19, 2023

5  out of  5
rating by Caleb Mcanulty
"Toni Ward and her team have done an outstanding job, they have gone out of their way to do their part and some. I really appreciate their efforts, doing business with them has been money well spent for me. Thank yall so much."
We responded:
"Thanks Caleb! It is a pleasure to help your family ! We appreciate your business very much!"
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Barbie Dobbs

January 31, 2023

4  out of  5
rating by Barbie Dobbs
"Well Toni isn't Jake, but she has been great Her staff have went out of thru way to help me save on my auto insurance."
We responded:
"Thanks Barbie! We appreciate your business! We think Jake is pretty cool too!"
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Kim Langston

October 31, 2022

5  out of  5
rating by Kim Langston
"Toni has always been a great agent and helped me above and beyond the call of duty. She keeps me updated on everything that is new and keeps me well informed on the things I need to know about! Thanks Toni!"
We responded:
"Thanks for the kind words Coach! We appreciate your business very much!"
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Denise Burrows

September 26, 2022

5  out of  5
rating by Denise Burrows
"I've had car insurance with State Farm for over 30yrs. Five years ago I purchased a home and was concerned about the coverage I had, so a year ago I bundled my insurance and changed home owners insurance thanks to Mrs Toni Ward explaining how my old coverage didn't have enough replacement cost(s) if something were to happen to my home. I was pleased with the results she provided."
We responded:
"Thanks so much Denise for the vote of confidence. It is our pleasure to help you . We appreciate your business and are here for all of your insurance and financial service needs!"
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Jashaya Gamble

July 28, 2022

5  out of  5
rating by Jashaya Gamble
"Very professional and easy to contact at all times! Best rates as well!"
We responded:
"Thanks for the kind words Jashaya! We love helping our friends and neighbors with their insurance and financial services. Call on us anytime!"
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christopher bluefort

July 21, 2022

5  out of  5
rating by christopher bluefort
"Wonderful place to buy auto and home insurance from. I really enjoy the service I receive from crystal, she did a great job helping me."
We responded:
"Thanks so much! We love helping our neighbors with auto, home, and financial services!"
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Christopher Mckenzie

July 13, 2022

5  out of  5
rating by Christopher Mckenzie
"Excellent service from Crystal every time I add, subtract, change, etc. my policy for the last 10yrs. Quick and efficient service. 👍"
We responded:
"Thanks Chris! We appreciate your business!"
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Allie Frick

July 13, 2022

5  out of  5
rating by Allie Frick
"Crystal is my go to Representative at Toni Ward's State Farm office! She is always willing to help. Anytime I call or go into the office I have a great customer service experience! I'd highly recommend this office to anyone...Layna is pretty awesome too, she always wears a smile!"
We responded:
"It’s a pleasure to help your family Allie! Thanks for the kind words!"
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Heather McClary

July 13, 2022

5  out of  5
rating by Heather McClary
"Wonderful experience. Crystal is always a HUGE help!"
We responded:
"Thanks!! We love our customers like you! So glad to have you with the Farm!"
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Lee Worrell

July 13, 2022

5  out of  5
rating by Lee Worrell
"Simply the best"
We responded:
"Thanks Lee! Call on us anytime - we are happy to help!"
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Jay Foxworth

July 13, 2022

5  out of  5
rating by Jay Foxworth
"Every time I need something done with my insurance Crystal makes sure to get it done! Thanks for making getting insurance great again !"
We responded:
"Thanks Jay! We appreciate you trusting us with your insurance!"
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AS Tuuk

July 5, 2022

5  out of  5
rating by AS Tuuk
"I’ve had nothing but great experiences with Toni Ward and State Farm! Great customer service!"
We responded:
"Thanks Sara! We love the Tuuk family!"
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Margie Kirk

April 30, 2022

1  out of  5
rating by Margie Kirk
"Would not let me cancel my policy with out proof of insurance with another company why do we need to tell you what company I go to I didn't want you I never actually had your insurance I canceled it before the policy started I still had insurance with another company and you made me pay for the policy through another company send you proof that I had it there should be no issue with getting a full refund because I never had your insurance"
We responded:
"Hi. So sorry for the inconvenience. We just wanted to be able to get you a full refund since your policy was being cancelled during the first 60 days. Best of luck."
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jaguar 2495

September 12, 2021

1  out of  5
rating by jaguar 2495
"I ordered with contact less. My order said it'll be ready at 6:55. Got there at 7:05, alert the driver's here option. Needless to say I didn't get my pizza until 7:47. That's after me flashing my lights to je noticed."
We responded:
"So sorry you didn’t get your pizza like you expected , however we are an insurance and financial services provider. So though we can’t make your pizza order right, we’d love to help you with insurance and financial services here at Toni Ward State Farm in Kingstree SC! Give us a call!"
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sam mckenzie

July 4, 2021

5  out of  5
rating by sam mckenzie
"Great people and customer service"
We responded:
"Thanks Sam! We enjoy helping you with your insurance and appreciate your business very much!"